Key Points:
Ensure the MSP supports SOC 2 Type II, ISO 27001, PCI DSS, GDPR, etc.
Must offer AES-256 encryption, TLS 1.3, Zero Trust architecture, and RBAC.
Should actively assist in audit readiness and reporting
Supports cloud-native infrastructure, auto-scaling, and multi-region deployments.
Leverages Infrastructure-as-Code (IaC) and container orchestration like Kubernetes.
Able to scale tech resources as your user base and data footprint grow.
Should have hands-on knowledge of Temenos, Finastra, Mambu, and banking APIs.
Supports integration with KYC/AML tools, AI/ML fraud detection, and biometric security.
Experienced in sandbox environments for rapid testing and iteration.
Avoids hidden charges with modular pricing models or subscription-based billing.
Provides usage-based reports with full visibility into IT spend.
Scales with your business without sudden spikes in cost.
Offers insight into emerging technologies like blockchain, RegTech, or quantum security.
Provides proactive roadmaps aligned with your product evolution.
Acts as an innovation partner, not just an IT vendor.
As the fintech world continues to change shape, the selection of an optimal Managed IT service provider for fintech is key to having a robust infrastructure, attaining security, and respecting compliance. Important guidance on identifying the right MSP for your fintech business, taking into consideration its peculiarities, is found here.
High-quality financial services’ availability is rather dependent on state-of-the-art Managed IT services for fintech companies. The smooth flow of fintech companies entirely depends on robust IT infrastructure—covering everything from mobile payments to blockchain operations.
According to Expert Market Research, the global fintech market reached approximately USD 226.71 billion in 2024 and is projected to grow at a CAGR of 16.80% between 2025 and 2034.
Source: FinTech Market Size, Share, Growth & Industry Report 2034
The growing need of Managed IT services for fintech industry
Challenges Faced by Fintech Startups
- Cybersecurity Threats: Fintech firms are prime targets for cyberattacks due to the sensitive financial data they handle. The right Managed IT services for fintech ensure your defenses are always up to date.
- Regulatory Compliance: Navigating complex regulations like GDPR, SOC 2, and PCI DSS is essential. A dedicated fintech IT service provider helps ease this burden.
- Rapid Technological Changes: Keeping up with emerging technologies requires continuous adaptation, which is why Managed IT services for fintech are designed to future-proof your tech environment.
Stat: North America holds the largest share of the MSP market, expected to grow at a CAGR of 12.2% by 2033.
Benefits of MSPs for Fintech
Proactive Risk Management & Threat Intelligence
Managed IT services for fintech offer real-time threat intelligence feeds, behavior analytics, and vulnerability assessments that proactively identify risks before they escalate into breaches.
- Includes AI-powered threat detection and anomaly identification
- Regular updates aligned with CVE (Common Vulnerabilities and Exposures) databases
Faster Time-to-Market for Fintech Products
With pre-configured DevOps environments, infrastructure-as-code, and automated testing pipelines, MSPs help accelerate product releases, especially for mobile banking apps, lending platforms, and investment tools.
- CI/CD pipelines set up using GitHub Actions, Jenkins, or Azure DevOps
- Staging environments for faster QA and rollout cycles
Cost Predictability & Budget Control
Managed IT services for fintech operate on a subscription or SLA-based model, helping companies avoid surprise expenses related to downtime, sudden system failures, or unplanned upgrades.
- Fixed monthly/annual billing with transparent cost breakdown
- Pay-as-you-grow options for startups
Business Continuity Management and Disaster Recovery (BCDR)
Best MSPs provide automated backups as well as failover technology and geo-redundant storage to maintain the fintech systems during a disaster or cyber-attack.
ALIGNING FINTECH RECOVERY OBJECTIVES-RPO & RTO WITH AGREED SERVICE-LEVEL INDICATORS.
- Scheduling of regular DR exercises and backup validation tests.
Compliance-Ready Documentation & Audit Trails
MSPs help maintain accurate audit trails, the changes logs, and necessary documentation current for SOC 2, PCI DSS, GLBA, and GDPR compliance.
- Makes the task of compliance audits more feasible and less burdensome for in-house staff of compliance.
- Access tracking based on users including the time stamp information of all changes made.
Access to Emerging Technologies
Managed IT service providers for fintech are often early adopters of new technologies like blockchain-as-a-service, AI/ML-driven fraud detection, biometric security, and quantum-ready encryption.
- Access to tools without needing internal investment
- Ability to run PoCs (Proof of Concept) with minimal risk
Unified IT Strategy Across Global Operations
If your fintech firm is operating across geographies, MSPs ensure standardized IT practices and policy enforcement across all regions.
- Centralized dashboards for multi-country compliance tracking
- Uniform cybersecurity posture across borders
Key Considerations for Selecting an MSP for Fintech
Industry-Specific Experience
Choose an MSP that has proved to be successful in the fintech industry. Evaluate their expertise by analyzing the testimonials of clients and real-life examples, especially in delivering Managed IT services for fintech startups.
What to Look For Technically:
- Experience with core fintech platforms (e.g., Temenos, Mambu, Oracle FLEXCUBE).
- Integration capabilities with APIs for payment gateways, banking services, UPI infrastructure, and digital wallets.
- Past projects showcasing support for applications using AI/ML, blockchain, or RegTech tools.
- Certified team members with Certified FinTech Professional (CFtP) or AWS Certified Financial Services Competency.
Security & Compliance Expertise
Ensure that the MSP is aware of the industry compliance points and provides written security audit documentation. Managed IT services for fintech must prioritize data encryption, audit readiness, and compliance mapping.
What to Look For Technically:
- SOC 2 Type II, ISO 27001, and PCI DSS-certified operations.
- Familiarity with GDPR, SOX, FINRA, CCPA, and FCA (UK-based fintech) compliance frameworks.
- Implementation of AES-256 encryption, TLS 1.3, and FIPS 140-2 standards for data protection.
- Built-in audit logs, access control (RBAC/ABAC), and real-time compliance monitoring.
- Ability to integrate SIEM tools like Splunk, IBM QRadar, or Microsoft Sentinel for regulatory reporting.
Scalability & Customization
Select a Managed IT service provider for fintech that can grow and expand in steps with your organization’s needs and hold the same services. Look for flexible SLAs, modular offerings, and future-readiness.
What to Look For Technically:
- Support for microservices architecture, containerized environments (Docker, Kubernetes).
- Auto-scaling capabilities on AWS EC2, Azure Virtual Machines, or Google Compute Engine.
- SLA customization by service type: e.g., guaranteed response time <15 minutes for high-priority tickets.
- Infrastructure-as-Code (IaC) capabilities via Terraform, Ansible, or CloudFormation for rapid deployment.
- Custom development pipelines using CI/CD tools like Jenkins, GitLab CI, or Azure DevOps.
24/7 Support & Monitoring
Facilitating continuous availability of support ensures uptime and efficient reaction to service issues whenever they occur—this is a defining feature of trusted Managed IT services for fintech institutions.
What to Look For Technically:
- 24x7x365 Network Operations Center (NOC) and Security Operations Center (SOC).
- Implementation of Remote Monitoring and Management (RMM) tools like Datto, N-able, or NinjaOne.
- AI-powered incident detection and automated remediation via playbooks using tools like PagerDuty or Opsgenie.
- Regular penetration testing, SIEM integrations, and event correlation dashboards.
- Monthly uptime SLA of 99.95% or above, with detailed MTTR (Mean Time To Resolution) tracking.
Cloud & Infrastructure Proficiency
Make sure the MSP is well-versed in cloud platforms such as AWS, Azure, and Google Cloud, and has experience in migration and management services. Most reliable fintech IT solutions revolve around cloud transformation today.
What to Look For Technically:
- Multi-cloud readiness with certifications like:
- AWS Certified Solutions Architect – Professional
- Microsoft Azure Solutions Architect Expert
- Google Professional Cloud Architect
- Experience in migrating monolithic applications to cloud-native architecture.
- Proficiency in hybrid cloud setups, VPNs, and Zero Trust Network Access (ZTNA).
- Knowledge of KMS (Key Management Services), cloud firewall policies, and data residency controls.
- Backup and disaster recovery via tools like Veeam, Rubrik, or Commvault customized for cloud environments.
Questions to Ask Potential MSPs for Your Fintech
- Would you be in a position to name any fintech organizations which your MSP supported through Managed IT services for fintech?
- What certifications does your team hold a professional accreditation in to provide secure and compliant fintech IT services?
- How do you ensure your clients meet financial regulations through your Managed IT services for fintech companies?
- Can you describe how you have successfully migrated a fintech project with minimal disruption through your fintech IT solutions?
Common Pitfalls in Choosing an MSP
- Selecting based solely on cost instead of specialized Managed IT services for fintech
- Overlooking the importance of cybersecurity and compliance while evaluating fintech IT service providers.
- Not verifying the provider’s experience in delivering secure and regulatory-aligned Managed IT services for fintech businesses
Checklist: What to Look for in an MSP
- SOC 2 Certification (Type I & II)
- Ensure the MSP holds SOC 2 Type I & Type II certification, which validates their internal control over data security, confidentiality, availability, processing integrity, and privacy—critical for any Managed IT services for fintech companies.
- Look for regular third-party audits and documentation that proves their security frameworks are actively maintained and enforced.
- Fintech-Specific Experience & Client Portfolio
- MSP should demonstrate case studies, client references, or testimonials from fintech firms they’ve supported.
- Their services should reflect knowledge of core fintech tools like blockchain systems, digital wallets, payment gateways, banking APIs, AI/ML-based fraud detection tools, and KYC/AML platforms.
- Scalable, Customizable Service Architecture
- Offers modular service plans to accommodate startups, mid-size fintech firms, and enterprise-level platforms.
- Should support microservices architecture, multi-tenant environments, and API-driven integrations commonly used in fintech platforms.
- Capable of handling autoscaling, load balancing, and multi-region support to meet dynamic fintech traffic demands.
- 24/7 Technical Support and Real-Time Monitoring
- Round-the-clock Level 1 to Level 3 tech support.
- Includes real-time incident response, remote monitoring and management (RMM) tools, automated alert systems, and monthly health checks.
- SLA-backed uptime guarantees of 99.9% or above.
- Expertise in Cloud Infrastructure & Cybersecurity
- Certified in major cloud platforms:
- AWS Certified Solutions Architect / Security Specialist
- Microsoft Azure Fundamentals / Security Engineer
- Google Cloud Certified Professional Cloud Architect
- Proficiency in:
- Cloud migration, hybrid cloud, and multi-cloud environments.
- Firewall management, SIEM systems, Zero Trust Architecture, and MFA enforcement.
- Implementation of end-to-end encryption, tokenization, data loss prevention (DLP), and intrusion detection systems (IDS/IPS).
- Certified in major cloud platforms:
- Compliance-Ready Infrastructure
- Proven ability to help clients comply with:
- PCI DSS for payment systems
- GDPR for data privacy
- SOX and FINRA (for publicly traded fintech firms)
- ISO 27001 Information Security Management
- HIPAA (if dealing with health-fintech apps)
- Provides audit-ready documentation, log retention, and policy templates to accelerate audits.
- Proven ability to help clients comply with:
- Transparent & Well-Defined Service Level Agreements (SLAs)
- SLAs must cover:
- Response and resolution time guarantees
- Performance benchmarks
- Penalty clauses for downtime
- Data ownership and vendor lock-in clauses
- Escalation matrix and exit process protocols
- SLAs should reflect clear deliverables for fintech IT services, including regulatory adherence and business continuity planning.
- SLAs must cover:
- Disaster Recovery & Business Continuity Solutions
- Ensure the MSP provides:
- Automated backups, offsite/cloud backup solutions
- RTO/RPO planning for quick recovery
- Failover infrastructure and real-time replication
- Should support compliance-driven data retention policies for audit trails.
- Ensure the MSP provides:
- Cyber Insurance Advisory & Risk Assessment
- Some advanced Managed IT services for fintech include support in choosing cyber liability insurance, identifying risk exposure, and conducting annual vulnerability assessments or penetration testing.
- Technology Stack Compatibility & Integration
- Compatibility with your existing tools like:
- Core banking systems (Temenos, Mambu, Finacle)
- Payment platforms (Stripe, Razorpay, PayPal APIs)
- CRM and ERP systems
- Offers custom middleware or integration layers to ensure interoperability.
MSP’s Partnerships that Favour Fintech Development
Collaborating with the right Managed IT service provider for fintech will foster innovation, make internal teams more efficient—thus focusing on core duties—and increase happiness among customers through having strong systems and uptime guarantees.
According to McKinsey & Company, by the period of 2022–2028, the fintech-related revenues will grow three times faster than the revenues of incumbent banks.
(Source: https://www.entrepreneur.com/)
With specialized Managed IT services for fintech, you can scale securely while remaining ahead of the curve.
Conclusion
Matching those of your fintech firm’s unique needs with an MSP that is perfect for you is your growth. Carefully evaluate providers in their track record, regulatory compliance, and ability to adapt as you expand your fintech business. The future of fintech isn’t just fast—it’s fully tech-enabled, and the foundation lies in smart Managed IT services for fintech companies like yours.
Want to find a trusted MSP partner for your US-based fintech startup? Ask for more information on how we can help your fintech company grow through our specialized Managed IT services for fintech.
FAQs
The fintech industry operates under intense pressure—from real-time financial transactions and evolving regulations to cyber threats targeting sensitive financial data. Unlike traditional sectors, fintech demands continuous uptime, airtight security, and agile scalability. A misstep in IT strategy can compromise not just operations but brand trust.
According to IBM’s 2024 Cost of a Data Breach Report, financial institutions face an average breach cost of $5.90 million—higher than the global average.
A reliable MSP serves as a shield, ensuring financial continuity and digital trust.
The provider should feel like a technical co-founder—deeply aware of fintech-specific risks and workflows. Look for these capabilities:
Fintech Familiarity: Has the MSP supported blockchain projects, payment platforms, neobanks, or lending apps before?
Security First: Can they enforce zero-trust architecture, provide SOC 2 Type II reports, and manage AES-256 encryption?
Regulatory Assurance: Do they understand GDPR, PCI DSS, SOC 2, and your local compliance obligations like RBI guidelines in India or FCA in the UK?
Scalability Readiness: Can they support a 10x user surge overnight with autoscaling cloud infrastructure?
Proof, Not Promises: Ask for case studies, migration blueprints, and uptime guarantees. Demand real evidence of business continuity plans (BCDR).
If your fintech startup wants to be acquisition-ready or aims for an IPO, having a robust, compliant, and documented IT backbone managed by a proven MSP is not optional—it’s foundational.
Yes. Early-stage fintech firms are especially vulnerable to cyberattacks and regulatory penalties due to limited in-house resources. A trusted MSP can serve as an outsourced CTO, providing cloud setup, basic security, DevOps pipelines, and compliance documentation. Their pay-as-you-scale model ensures you only pay for what you need.
Time-to-Market Impact: Pre-configured DevOps, CI/CD pipelines, automated QA, and version control can reduce go-live timelines by 30–40%.
Emotional Payoff: You stop worrying about infrastructure bugs delaying releases and start focusing on solving real user pain.
Downtime, non-compliance penalties, or successful cyberattacks are not hypothetical—they’re business killers. The right MSP:
Monitors 24/7, enabling proactive resolution before escalation.
Implements cloud-native failover strategies to meet fintech-grade RPO/RTO targets.
Keeps your disaster recovery plans aligned with investor and regulatory expectations.
According to Gartner, every minute of downtime in financial services costs around $9,000.
An MSP with disaster recovery automation and geo-redundant storage earns their cost back in minutes during an incident.
Yes. A quality MSP helps maintain complete audit trails, access logs, change logs, and automated compliance documentation. Their systems should be pre-aligned with audit requirements, reducing in-house burdens and significantly accelerating audit cycles.
This is where most fintech companies bleed time and trust. Choosing an MSP solely on price, or one with generic IT experience, leads to:
Misalignment in security protocols, leaving vulnerabilities.
Delays in audit processes due to poor documentation.
Regulatory fines due to non-compliant data handling.
Business disruption due to unprepared BCDR policies.
Your MSP should not just manage servers—they should help you sleep better at night, knowing that compliance, scalability, and cybersecurity are covered.
Growth in fintech is non-linear. Whether scaling across countries or integrating new APIs and services, the MSP must provide:
Modular service plans that evolve with your fintech roadmap.
Infrastructure-as-code deployment so scaling is one command away.
Customizable SLAs to align with your user SLAs.
If your provider can't adapt to a shifting product strategy or global compliance changes, your growth becomes a liability.
Can you share a detailed BCDR strategy aligned with fintech-grade SLAs?
Which fintech clients have you helped remain compliant under PCI DSS or SOC 2 audits?
Do you support DevOps for fintech APIs or blockchain integrations?
How do you measure and report uptime and incident response times?
A credible provider will not hesitate to walk you through documentation, dashboards, and real-world use cases. If they avoid specificity, you should walk away.
Yes—when done right. The best MSPs don’t just serve as vendors; they become embedded extensions of your fintech team.
Trust Factor: Transparent billing, consistent SLAs, and ongoing security testing.
Control Factor: Role-based access, audit logs, and change control protocols keep ownership with you.
Strategic Factor: They advise on infrastructure enhancements, regulatory shifts, and tech upgrades proactively.
According to Deloitte, 87% of high-growth fintechs outsource IT functions to scale quickly without compromising quality.
Done right, outsourcing gives you leverage, not risk.
No fintech-specific case studies or compliance experience.
Vague answers about uptime guarantees or DR planning.
Inability to provide audit trail documentation or regular reporting.
Rigid, one-size-fits-all service models that don’t scale.
In fintech, trust is earned every second. Don’t stake your platform on a provider who doesn’t prove themselves with data, not just promises.